Last updated July 06, 2024
Dear users,
We're so glad that you've chosen to use Unaeon. Our mission is to support you and the world and in order to do so we have made these Terms & Conditions.
By using this app 'Unaeon' made by Unaeon Ltd. and any other services 'Services' provided by Unaeon Ltd. you the user agree to the following Terms and Conditions.
If you do not agree with our Terms and Conditions, please do not use our Services and please immediately delete any created user account via the Settings Page in the Unaeon App. If you still have any questions or concerns, please contact us at: support@unaeon.com.
At Unaeon we are as inclusive as possible but in order to protect our users and to provide a safe service you can only use our services if you meet the following criteria:
We will ban the account of any user who we believe has broken any serious laws. If you are aware of any user currently using our services who has a serious criminal conviction please contact us at: support@unaeon.com.
To report any users or content that breaks these Terms and Conditions you can use our in-app Flag It button on all posts by pressing the three vertical dots button at the top right of a post. If you have any concerns we will be happy to assist you. You can contact us at: support@unaeon.com.
You must not break any laws of the United Kingdom and the laws of the country you are based in, unless those laws run counter to the laws of the United Kingdom. In which case the laws of the United Kingdom will take precedence over the local laws of your current country.
E.g. Users in countries that discriminate against people based on gender or sexuality by making it illegal, contrary to the laws of the United Kingdom, that post content supporting feminist or other causes that might be unlawful in some countries, will not be in breach of our terms and conditions. We are against all laws that discriminate against our users.
Any form of discrimination, harassment, sexual harassment, intimidation, exploitation of any kind including sexual exploitation, threatening behaviour, racism, and any other form of destructive and detrimental behaviour is not allowed on our app and will result in your account being banned. You must do your best to maintain kind, respectful and healthy communication with all other users on our app.
Any of the following harmful content and / or any other illegal or harmful activity, is not allowed on our app in any form of media such as photos / images / text:
Posting such content will lead to your account being banned and you being reported to the relevant authorities if your content has broken any laws. We will proactively report content and users who break any laws to the relevant authorities.
Links to harmful content, included the aforementioned prohibited content, as well as scams, viruses, and any form of exploit page, or graphic content are also prohibited. Linking to harmful content will lead to your account being banned.
You must not impersonate another person or company, or misrepresent yourself in any way. Including but not limited to misrepresenting your profile information such as giving an inaccurate name, age, gender and so on. As well as falsely representing yourself to other users through any form of communication such as direct messages, posts, and comments. You must also not use the name of any product, company, or service as part of your username or name, that you do not have the rights to use. Doing so will lead to your account being suspended or confiscated, and you receiving a permanent ban.
Any computer-generated content a.k.a. “AI generated content” or “deep fake” that features a representation of a real-life person or situation must be labelled as being AI generated. Any generated content that misleads, misrepresents, infringes on intellectual rights, or in any way causes harm, will be removed.
In order to provide our services you acknowledge and accept that we use adverts as part of our services that we are paid to serve to you. By using our service you consent to the use of interest-based advertising. This works based on your interest tags and other data. At no point is your individual identifiable personal data (name, email etc.) shared with advertisers and you can opt out from interest-based advertising at any time in the Settings Page of the Unaeon app.
We may provide performance data to advertisers which is general demographic data. We do not provide personally identifiable data. We may also analyse performance data by sharing data with third party analytics companies, again no personally identifiable data is shared.
All personal user data is held on UK servers. We reserve the right to use global services and servers for any reason at any time in order to maintain access globally to our services. User data is encrypted between our servers and app to ensure its privacy and safety. We do not share identifiable user data (comments, messages, posts) with any third party outside of our company. Please be aware that any data that you share publicly on our services can be accessed and copied by anyone. The only situations where we would share user data are to comply with any legitimate law enforcement warrant from a judge for example, or to proactively comply with existing laws.
Unaeon staff members will only have access to your data if you break these terms and conditions for example if you have been reported for sending messages to another user that break these terms and conditions. In this scenario Unaeon support staff will access your messages after being given permission from their direct manager to do so. This is to ensure the safety of our users and so that any potential bad actors are banned from our network. We value your privacy and will only ever access your private data for serious reasons such as protecting you and other users from serious harm on our network.
We may use the information we have to develop, test, and improve our services, and collaborate with others, for research purposes in order to make our services better and to maintain and improve the wellbeing and safety of our community. This includes analysing the data we have about our users and understanding how people use our services, for example by conducting surveys and testing and troubleshooting new features. We may use third party analytics tools and services in order to collect and analyse data such as Google Analytics and/or Microsoft Clarity and/or other non-specified services.
We use usage data in order to recommend posts and other content to our users such as suggested search terms. This is in order to provide a quality service to you. For more information about your privacy rights please see our Privacy Policy on our website or in the Unaeon App Settings.
Each user maintains the copyright of their uploaded content but in order to provide our services you hereby grant to us a non-exclusive, royalty-free, transferable, sublicensable, worldwide licence to host, use, distribute, publicly perform or display, modify, run, copy, translate and create derivative works of your content. As well as your username, profile picture, name, and any other profile information. You also allow us to use this information for advertising purposes such as displaying it alongside sponsored ads or for advertising our products and services. This licence will end when your content is deleted from our systems. You can delete content individually or all at once by deleting your account.
You must not violate anyone's intellectual property rights (e.g. copyright infringement, trademark infringement, counterfeit or pirated goods.) You must not post copyrighted material that you do not have the right to post otherwise you will be subject to account suspension and deletion. You may also be liable for breaking copyright laws in your country. You are completely responsible and liable for the content you post on our social network and Unaeon Ltd. takes no responsibility or liability for your content.
Content you consume on our network should not be taken as a substitute for professional medical advice. Please consult your own medical professional before undertaking any course of action.
Unaeon Ltd. isn't responsible for any loss of income or any other loss or damage incurred by using our app and services. It's your own responsibility to use our app in a sensible way. You should run any advice taken from your fellow users by a healthcare professional before implementing it. You are responsible for your own personal health and wellbeing and Unaeon Ltd. is not responsible for any advice any of our users or features or services give that may lead to your own personal harm.
If you or another person is in immediate danger call your local emergency services immediately. Unaeon is NOT an emergency or crisis service and is not responsible for your immediate safety.
We will use reasonable skill and care in providing our services to you and in keeping a safe, secure and error-free environment, but we cannot guarantee that our services will always function without disruptions, imperfections, delays, or any other unexpected results. We do not accept responsibility for losses not caused by our breach of these Terms and Conditions or otherwise by our acts. Including losses which are not reasonably foreseeable by you and us at the time of entering into these Terms. As well as any offensive, inappropriate, unlawful, obscene, or otherwise objectionable content posted by others that you may encounter on our services and events beyond our reasonable control.
By using our app you must adhere to our rules and guidance on safety that can be found on the Safety Page of our app. These include but are not limited to: Do not meet up with strangers from our app. Do not give out any personal information such as phone numbers. Never send money to any other user for any reason. Do not send any personal or intimate media of any kind. We are not responsible for any services offered by users on our app or the services of any third parties that have been linked to from our users. We are not responsible for any negative consequences of you following any link from any users on our app. If you decide to do any of these things then you take personal responsibility for your own actions and any negative consequences of them.
You must not do anything that causes disruption of our services in any way. We will ban anyone who negatively impacts our services by their actions. This includes using automated processes to create content, accounts, or to collect data. You must not collect data from our users for any purpose, and you must not use automated services to collect data or access or use our services, in any way. All automation is prohibited and will lead to your account being banned. This is to maintain the quality of services for all of our users.
By using our app and services you also agree to the terms of our Privacy Policy that you can find in the Settings of our app or on our website.
We may need to change our Terms and Conditions from time to time to reflect updates to our products and services. We will notify you of any changes so that you can review them. If you disagree with any changes to our service then you can delete your account from our app Settings.
Breaking these Terms and Conditions may lead to your account being suspended or permanently banned, and you being liable and subject to any relevant legal prosecution. We reserve the right to deny you access to our services for any reason.